Balance and charges
Real figures from your PMS, explained in plain words.
Tenant care
"What do I owe?" Answered in seconds.
Lease dates, balance, charges. Genie looks up the tenant's own record and gives the real figure, plus your payment link.
GenieYour balance is $1,525: $1,450 rent plus a $75 late fee from October 6. You can pay here: yourcompany.com/pay
The problem
Your staff are full-time lookup clerks
Every balance question means stopping work, opening the PMS and finding the lease. It's simple work, and it never stops.
- Constant lookups in your PMS.
- Tenants call because they can't find the number.
- Charge questions that eat up time.
How Genie helps
The right facts for the right person
Lease facts
End dates and who's on the lease, in one quick answer.
Only their own
Each tenant sees only their own lease, never someone else's.
Your payment link
Genie sends your tenant portal link. Payments stay where they are.
See it in action
Balance, explained
A tenant asks before paying. They get the number, the reason and the link.
See it on your propertiesWhy is my balance higher this month?
GenieYour balance is $1,525: $1,450 rent plus a $75 late fee from October 6. You can pay here: yourcompany.com/pay
Ok, I'll pay it today.
The result
Why it matters
- Fewer lookups for your staff.
- Fewer charge disputes.
- Tenants who pay faster when the link is right there.
Take the lookups off your team's plate.
See Genie answer real questions about your properties. It takes one short call.
Book a demo