MagicDoor’s AI expertise, on your existing PMS
Your front desk never closes again.
Genie answers every call, text, email and web chat. It books tours, chases late rent and gets emergencies to the right person, while your team gets its day back.
No new software to learn. No switching systems.
GenieYou’re booked for Saturday at 10:00 AM. I’ll send a reminder that morning.
For the owner Customer logos go here, once customers agree to be named.
Every conversation, one Genie
However they reach you, Genie answers
One assistant across every channel, and one history for every person.
While you’re asleep
A new lead. A booked tour. Nobody woke up.
Renters look at night and go with whoever answers first. Now that’s you. Your team starts the morning with a fuller calendar.
See lead responseIs the 2 bed on Oak St still open? Can I see it this week?
GenieIt is! $1,850 a month, and dogs are welcome. I have Thursday at 5:30 or Saturday at 10.
Saturday!
GenieYou're booked for Saturday at 10:00 AM. I'll send a reminder that morning.
Tour on your calendar
Leasing
More leads answered. More tours booked.
Renters go with whoever answers first. Genie replies in seconds, answers every question and books the tour, even at midnight.
Tenant care
Fewer late payments. More renewals.
Friendly rent reminders, early renewal conversations and quick answers to everyday questions. Your tenants feel looked after, and your numbers show it.
Maintenance
A calm after-hours line. Real help in a real emergency.
Every repair request is filed in your PMS. Small problems get solved by text. True emergencies reach your on-call person fast, and everything else waits for morning.
You stay in charge
Your rules. Your team. Your call.
Genie follows your policy handbooks, and hands anything sensitive to your people with one clear flag: Need human.
MagicDoor’s AI expertise
Built by the team that already does this at scale
Genie’s Desk is MagicDoor’s sister product. It brings what MagicDoor learned to the software you already use.
MagicDoor’s figures, on the MagicDoor platform. Why MagicDoor →
Built for your portfolio
Whatever you manage, Genie fits
Apartments
Single-family
Student housing
OwnersGetting started
Live in days, not months
Connect your PMS
Genie learns your properties, units, tenants and leases.
Teach Genie your rules
Answer simple questions. Genie drafts your policy handbook.
Try it, then go live
Test every answer yourself, then flip the switch.
For the owner A customer quote goes here, with name and title, once you have one.
Good questions
Do I have to leave my PMS?
No. That's the whole idea. Your property management software stays where it is, and Genie's Desk works on top of it.
Does it work with my software?
Tell us which system you use when you book your demo. We'll show you how it connects.
Will Genie call my tenants?
Genie answers calls and never places them. Anything it starts itself, like a rent reminder or a follow-up, goes out by text or email.
Do people know they're talking to AI?
Yes. Genie says so at the start of every call, and its texts carry an AI tag by default.
What happens when Genie doesn't know?
It flags Need human and your team takes over, with the whole conversation in front of them. Then your answer can become a new policy, once you approve it.
Can Genie take payments?
Genie never touches money. It tells tenants their balance and sends your own payment link.
Who does Genie talk to?
Your tenants and your leads. Only your team signs in, and tenants never need an app or a login.
How long does setup take?
Days, not months. You answer simple questions, Genie drafts your handbook, and a checklist takes you to go-live.
Keep your PMS. Add MagicDoor's AI.
See Genie answer real questions about your properties. It takes one short call.
Book a demo